7.14.2012

SSS Phone No. or SSS Hotline is Now a 24-Hour Call Center Service

By KD
Updated February 27, 2013:

Now you can call SSS in the early evening, late evening, late night, midnight, or at dawn! The new SSS hotline is now a 24-hour call center service, from Monday to Friday.

The 24-hour SSS phone numbers are:

920-6446 to 55

Available from Monday to Friday, from 7 am to 7 pm the next day

I called SSS one night, when the previous 16-hour service was launched, and somebody picked my call immediately. The SSS customer service officer was obviously already tired, and was grumpy, but later on, she tried her best to sound pleasant.

To maximize the time with the SSS officer, be ready with your SSS number. The officer wants to be accurate with her answer, so she wants to access your SSS records before she gives a response.

Be ready also with your question. Your question should be clear. What do you really want to know? Before you call, write data, numbers or information so you can give correct data immediately.

You can also use other SSS communication systems for members' inquiries:

Text SSS
My.SSS at sss.gov.ph
Interactive Voice Responding System or Automated Telephone Service: 917-7777
SSS Phone Nos: 920-6446 to 55, 920-6401, Monday to Friday, 8 am to 5 pm
Email: member_relations@sss.gov.ph

Automated Phone Services for:

Metro Manila -- 917-7777
Baguio -- 446-5902
Tarlac -- 982-8739
San Pablo -- 562-9289
Naga -- 472-9795 and 472-8842
Cebu -- 234-2053
Davao -- 227-7273
Zamboanga -- 992-2014
Nationwide: Globelines subscribers can call 917-7777 toll-free


Note: The SSS hotline is closed on Saturdays, Sundays and holidays.

172 comments:

  1. Hi joanfhel, do you mean you have received your SSS loan money? If yes, you can talk with your former company and request them not to deduct your full SSS loan from your last salary. But if they insist on deducting, it's their right. SSS has instructed companies to deduct the SSS loan balance of employees leaving the company from their last salaries. If your company makes the deduction, make sure to have proof of their deduction, so you have proof that you have paid off your loan through your company. Later on, verify with SSS if your loan payment was remitted and posted.

    ReplyDelete
  2. can't reach ur hotline..all numbers are busy..just have an inquiry regarding the SSS online account..if in case u forgot both the user id and pw for your online account and the registered email was already unaccessible? what do we need to do to delete the old account and register a new one? Thanks!

    ReplyDelete
  3. Gud am pano po ako makakakuha nag copy ng e4 ng father ko.. Kailangan ko po kc yun sa pag aayos ng birth certificate ko.. Salamat po

    ReplyDelete
  4. Hi there,

    Ask ku lng pu sana if possible na aku ang maghulog ng SSS contribution for my mother?? I mean i.deduct din sya s sahod ku (together with my contribution).. my mother is not working. I just want her to have her SSS contribution kc kailangan nya din nman un in the future. if you can email me, please do. ghelmae11@gmail.com

    Thanks, Angel

    ReplyDelete
  5. Hi Vanessa, since the hotline is indeed always busy, you can go to your SSS branch with your ID and ask help to access your online account and reset your user ID and password and change your email address

    ReplyDelete
  6. QUESTION from Ariane Lopez Mar 5 2015
    Gud am. How can I get a copy of my father's E4. I need it to fix my birth certificate. Thanks
    ANSWER:
    Hi Ariane, it will take a very long time for SSS to look for your father's actual E4 among SSS' millions of documents. Even for pension claims, there are lots of backlogs because of the difficulty of accessing actual documents or hard copies needed for processing.
    You can write a letter to SSS to request a copy of your father's online member data.
    Ask NSO or you local civil registrar for another way to fix your birth certificate, like joint affidavits or other certificates.

    ReplyDelete
  7. sir /mam tanung ko lang po matagal na po ako nag wowork almost mahigit na po 1year kaso lang di pa po ako nakakapag loan ngaun gumawa po ako ng form para makapag loan ng pera kaso lang ayaw permahan ng may ari pinapasukan ko po sa trabaho...dahil puro late daw ako may kinalaman po ba sa late pag loloan ko sa SSS di bat karapatan namin mag loan ng pera dahil sa amin naman po un at pinahirapan namin ano po dapat gawin...send may email maui_angel2000@yahoo.com

    ReplyDelete
  8. gud pm po,, kareresign ko lng po itong january sa work ko,, pwede po ba ako mag loan uli kahit wala pa ako work?ano po dapat gawin? ano2 po ang requirments na kailangan para mkpag loan ako?

    ReplyDelete
  9. Hi, been having trouble accessing my SSS online. I'm trying to check if my loan payment is updated but I cant get into the page. It wont bring up the page. nothing is happening. When are you going to fix this? its been weeks.

    ReplyDelete
  10. Question from Angel Mae Veloso March 7, 2015
    Hi there, Can I pay SSS contribution for my mother? I mean it will be deducted from my salary together with my contribution? my mother is not working. I just want her to have her SSS contribution because she needs it in the future. if you can email me, please do. ghelmae11@gmail.com Thanks, Angel
    ANSWER:
    Hi Angel Mae, sorry no. Your employer cannot make deductions and remittances for your mother, as she is not an employee of your company. It would be a violation of the SSS law. But you can help your mother become an SSS member. She needs to register as self-employed. She needs to show proof of her source of income, like selling goods. This is how to register to become a self-employed member.

    ReplyDelete
  11. Question from Julius Concepcion March 8, 2015
    Ms, I have been working for more than 1 year. I haven't applied for a loan. I filled up a form to apply for a loan, but my employer refused to sign the form because according to them, I'm always late. Is there a connection between going to work late and SSS loan application? Isn't it that it's our right because we worked hard for our contributions? What should I do? send may email maui_angel2000@yahoo.com
    ANSWER:
    Hi Julius, you cannot yet apply for an SSS loan. You need to have at least 36 posted monthly contributions before you can apply for a loan. I'm surprised that your employer did not tell you that you need to accumulate 36 contributions.
    You can visit the nearest SSS with your ID and verify if your employer is really remitting your contributions to SSS.

    ReplyDelete
  12. Question from cristina mateo March 11, 2015
    gud pm po, I have just resigned from my work this january. Can I apply for a loan again even if I don't have yet another work? What should I do? What are the requirments needed to renew my loan?
    ANSWER:
    Hi cristina, yes, you can apply again if you have paid half or more than half of your first loan, and more than 1 year has passed since you received your loan check. You can register online to check your loan eligibility, or you can visit SSS.

    ReplyDelete
  13. Hi TheSniperfoxx, try logging in at midnight or after midnight.

    ReplyDelete
  14. Im very dispointed with my sss...I am a member since I age 18 and until now im 27...I never use my sss benefits even getting a loan but right now I filled maternity benefits for the firdt time I already compiled everything they even give me the claim stub but davao sss reject it according to sss tagum but they cant answer me why its rejected...they told me to come back after 1 month..
    I dont want to be rude but if they cant accommodate me properly I never trust sss again its jot for security ivy agang

    ReplyDelete
  15. Hello, i forgot the email for my sss' website online access. Any advise?

    ReplyDelete
  16. Good day po ask q lng po kung panu o san mghulog sss ngresign na po kc aq sa work q eh gusto q sana ituloy paghulog ..

    ReplyDelete
  17. Good morning po. Ask ko lang po bakit di po lumalaki ang pwede kong i load sa sss? Una kong loan ay 2013 13500.00 ang 1st loan ko. Tapos ngayong 2015 matatapos na ako sa august. Pero 13500.00 pa rin ang maximum na pwede kong ma loan? Bakit po ganun? 60 ang total ng contribution ko lahat lahat. Salamat. Sana masagot nyo ako.

    ReplyDelete
  18. Ask ko lang
    bakit di lumalaki ang loanable amount ko sa sss? 1st loan ko 13500.00. Lagpas 1 year na. Pero still 13500.00 pa rin pwede ko ma loan? Bakit? Sana may makasagot. 60 na total contribution ko.

    ReplyDelete
  19. Bakit di lumalaki loan ko?

    ReplyDelete
  20. Hello po ask ko lng kung ngwowrok ang sss website for maternity notification ive tried alot of times na e submit but nothing happen, OFW po ako /Self employed please see below.Tama naman po ginawa ko log in -e services-submit maternity notification.

    Welcome to My.SSS, EMMA VALDEZ! Your password will expire on Jun 22, 2015
    [ LOG-OUT ] For your protection, please logout before closing your browser.




    HOMEE-SERVICESMEMBER'S PROFILE
    Submit Maternity Notification

    ReplyDelete
  21. Please answer your 24 hrs. hotline. It's not hot. It's always cold. No one dares to answer your phone.. God bless everyone.

    ReplyDelete
  22. HI,

    I'm Jonathan can you me to access my online account. my account was locked. how can i retrieve my account i try to call the sss hotline many but i there one answering my call.

    ReplyDelete
  23. c jessa sureta po eto member po ng sss since 2009 ask lng po sana kanino po aq pwng lumapit about my condition employed po aq as of today nag file po aq ng maternity q last month & ang sbi po s akn s sss maadvance q daw po un s maternity q ngaun po ng mag follow up po aq s knila hnd daw po aq qualified for maternity bkit po nag kaganun eh my hulog po aq ng 3months from feb to march db po atleast 3months before ung delivery kya panatag n po ung loob q n maka2kuha po aq, cesarian p nmn po aq inaasahan q po n makakuha aq ng sss benefits tapos bgla q pong malalaman n madedenied po ung maternity q 3weeks nlng po manga2nak n aq wla nmn pong orientation ang sss about s maternity pra po aware kame s mga dapat naming gawin saan po kaya aq pwdng lumapit para matulungan po aq tungkol dito salamat po... pls pakitulungan po aq regarding this matter

    ReplyDelete
  24. c jessa sureta po eto member po ng sss since 2009 ask lng po sana kanino po aq pwng lumapit about my condition employed po aq as of today nag file po aq ng maternity q last month & ang sbi po s akn s sss maadvance q daw po un s maternity q ngaun po ng mag follow up po aq s knila hnd daw po aq qualified for maternity bkit po nag kaganun eh my hulog po aq ng 3months from feb to march db po atleast 3months before ung delivery kya panatag n po ung loob q n maka2kuha po aq, cesarian p nmn po aq inaasahan q po n makakuha aq ng sss benefits tapos bgla q pong malalaman n madedenied po ung maternity q 3weeks nlng po manga2nak n aq wla nmn pong orientation ang sss about s maternity pra po aware kame s mga dapat naming gawin saan po kaya aq pwdng lumapit para matulungan po aq tungkol dito salamat po... pls pakitulungan po aq regarding this matter

    ReplyDelete
  25. Ill get my sss number recently, should i get my static information also? because it is one of the requirements in work i applied for.. Thankyou

    ReplyDelete
  26. Hi Kaydee! Inquire lang ako. Yong bf ko kasi nagloan tapos hindi niya na inform ang company niya. Seaman siya at nasa labas ng bansa ngayon. Paano niya babayaran yon? Anong process? Anong mga requirements? Appreciate your reply on this. Been calling the numbers indicated but to no avail. Thank you.

    ReplyDelete
  27. good afternoon...bakit po kaya ndi magamit yung portion ng e-services para sa inquiry ng contribution at loan status?thanks.....

    ReplyDelete
  28. Hi,
    I need help. It's been awhile since I last logged in to my SSS online account. I can't seem to login using my old credentials like email, username and password. I even found a email from my last password reset, tried to login using them but it's not letting me do so. I even tried "forgot password" using my login username but it's still not letting me login. I tried re-registering but to success. I need help to access it or atleast allow me to create a new account.

    Thanks in advance

    ReplyDelete
  29. Hi JK i would like to ask if how much can i get in first loan?

    Thank you.

    ReplyDelete
  30. wala naman pong finoforward na password sa online filing?panu po yun?

    ReplyDelete
  31. Hello ask ko lang Paano ko maayos ang pension Ko na naputol sa pinas,?mahigit isang taon nako wla monthly Benifits..lumipat Kasi ko sa u.s?anong magandang paraan para maayos ang Sss pension ko sa asawa ko?please let me know.ano papeles ang kailangan ko ipadala sa inyo?at San address ko eto papadala.please tulungan nyo ko?salamat

    ReplyDelete
  32. Hello ask ko lang Paano ko maayos ang pension Ko na naputol sa pinas,?mahigit isang taon nako wla monthly Benifits..lumipat Kasi ko sa u.s?anong magandang paraan para maayos ang Sss pension ko sa asawa ko?please let me know.ano papeles ang kailangan ko ipadala sa inyo?at San address ko eto papadala.please tulungan nyo ko?salamat

    ReplyDelete
  33. i have loss my sss a-1 how can i know my sss number with out going to a sss office or any branch

    ReplyDelete
    Replies
    1. Hi josedph vincent molina, you need to go to the nearest SSS branch with your ID. Just ask the guard or frontdesk clerk for an SSS no. verification slip.

      Delete
  34. hi! it's almost 2wks na ung salary loan ko pero wala pa din dumadating sa ofis? saang post office ko ba pde iverify or follow up un? dito ako sa roosevelt branch ng sss nag file ng loan ko thru online at located office namin sa west ave, qc.. thanks

    ReplyDelete
  35. Hi, Good morning, Clarify ko lang po. About sa Status ko, Kung may hulog ako ng 1month sa company na pinasukan ko dati then after nun nag online job ako since ngayon and i think tatagal na kong Online job (Odesk), tama ba yung hinuhulog ko na "SELF emplyed" sa monthly contribution ko ? almost 1year na ko nagkapaghulog or dapat na "VOLUNTARY member" and dapat na ilagay??

    Pano po iyon?

    Please reply. di naman cnasagot lhat ng mga tawag and email ko. :(

    ReplyDelete
  36. Hi im JONABEL,
    Currently working here in HK, I have registered my account online and i.wanted to check the status of.my contribution however i.forgot my password and.unfortunately I no longer have access on the phone # and email address associated with my acct is there any possibility that I can retrieve my acct info. Im.looking forward for your kind response. Thank you.

    ReplyDelete
    Replies
    1. Hi JONABEL, email ofw.relations@sss.gov.ph, Subject: Online SSS Account - Your name and Account No. Write again your complete name and SSS no. in the body of your email, including your date and place of birth, and write your request. Attach a scan or photograph of your SSS ID or 2 valid photo IDs.

      Delete
  37. Question from Fat Hernandez Jun 10, 2015
    Hi, Good morning, I wish to clarify about my status. I paid 1 monthly contribution through my previous company, then after I had online job up to now and i think this one will last -- Online job (Odesk). Is my category as "SELF employed" for my monthly contribution correct? It's been almost 1 year that I've been paying or should it be "VOLUNTARY member"? Please reply. They're not responding to my calls and emails :(
    ANSWER:
    Hi Fat , the fastest way is to go to the nearest SSS branch and verify your contributions and member status. Just bring your IDs and fill up the verification slip from the guard or frontdesk clerk. If you were reported to SSS by your previous employer, and your first contribution was remitted by your employer, then your status now should be Voluntary.
    If you were not reported, and you do not have a Date of Coverage, then you need to register as self-employed using RS1 form. Provide proof of source of income like receipts of remittance/payment from your online work.
    Another option is to register at sss.gov.ph to get your online SSS account, so you see your SSS data.

    ReplyDelete
  38. hi wat can i do super busy ng line niyo and super urgent po ng concern ko sa sss

    ReplyDelete
    Replies
    1. Hi kristine, go to the nearest SSS with your ID. If there are documents required, bring them.

      Delete
  39. Hi there!

    I just viewed my SSS online contribution last Thursday June 11. And it showed there na walang hulog ung October to December 2014 ko. But this year, so far updated naman. Now I ask my employer about this, and pinakita nya sa'ken na it was already paid na. Bakit po hindi updated ang online contribution? Salamat po sa pagreply.

    ReplyDelete
  40. i call sss hotline na release na daw po pero tumawag na po aq sa hr namin wala pa daw its been 3 weeks already anu po ba pde gawin para mapabilis q ung pagkuha q sa pera ko

    salamat po

    ReplyDelete
  41. i call sss hotline na release na daw po pero tumawag na po aq sa hr namin wala pa daw its been 3 weeks already anu po ba pde gawin para mapabilis q ung pagkuha q sa pera ko

    salamat po

    ReplyDelete
  42. QUESTION from Erika Jun 18, 2015
    Hi there! I just viewed my SSS online contribution last Thursday June 11. And it showed there that I don't have contributions from October to December 2014. But this year is updated. Now I ask my employer about this, and he/she showed me it was already paid. Why is the online contribution not updated? Thanks for replying.
    ANSWER:
    , request your employer to give you a copy of the Oct to Dec 2014 OR and collection list, then write a letter to SSS requesting them to post your Oct to Dec 2014 contributions. Xerox your letter, OR and collection list and have them Stamped-Received by SSS.

    ReplyDelete
  43. QUESTION from edwin Pasigna Jun 24, 2015
    i called sss hotline and I was told it was released already, but our hr told me it's not yet with them. its been 3 weeks already. What can I do to get my money faster? Thanks
    ANSWER:
    Hi edwin, it's most likely your check is still in the postal system. Delivery might take one more week.

    ReplyDelete
  44. My husband is a member of SSS when he was stil single as he worked in a company here in Cebu. Now, I want to continue his SSS contributions, but his SSS I.D. was lost & he couldn't remember his SSS number. How can we get or find his SSS number?

    ReplyDelete
  45. About forgotten SSS No.: Your husband can go to SSS with any of his valid photo IDs and verify his SSS no. Usually there's a verification or query slip to fill up. Ask the guard or the frontdesk officer. If your husband is abroad, ask your husband to email you his authorization letter and attach a scan or photograph of his ID or passport, so you can print these and go to SSS and make inquiry.

    ReplyDelete
  46. Wow. Hotlines that are always busy. This is great. I've been trying to reach you since last week.

    ReplyDelete
  47. How came the numbers are not working? And what's wrong with the site? Cant file a slary loan....

    ReplyDelete
  48. Hi JK,

    I have an inquiry regarding my maternity benefit. My employer is unfortunately not enrolled in the SMB Bank Payment program of SSS, the boss declines to sign the enrollment papers (as per Admin) because I was already pregnant even before I worked for the company. I think he just said that because they didn't want to advance the payment for my maternity benefit (I found out I was pregnant on my 20th wk).

    Can I file MAT-1 myself even though I am employed? If yes, maadvance ba yung payment or magiging katulad sya ng processing ng mga voluntary/ separated member? Mejo anxious kasi ako, 26wks na ko preggy pero di pa naffile ang MAT-1 ko. I hope you could help me with this, thanks in advance!

    -K

    ReplyDelete
  49. Hi scarsenstars, you're employed, so you must file your MAT-1 through your employer, either online (through the employer's online account), or over the counter. You can fill up MAT-1, then present it to your HR, together with your ultrasound report or pregnancy certification, then have them sign your MAT-1. Your employer should be the one filing your MAT-1 with SSS, but ask them if they want you to submit it yourself to SSS. You can do the filing, as long as they've signed your MAT-1.
    About the SMB program, I think this has become a mandatory program, but I'm not very sure -- your employer should file their enrollment form for the benefit of all their employees. Anyway, what's important now is you're able to file your MAT1 as employed member.

    ReplyDelete
  50. Good Morning,

    Tanong ko lang po kung pano magpalit ng account online sa SSS, kase ung old account ko inactive na ung yahoo email. Need lang po makapaglogin sa SSS.

    Thanks.

    ReplyDelete
  51. Hi! I would like to ask Mam/ Sir.For the information regarding to my last contribution.I want to know if when is the last date.and how to make continue for the contribution again.it was employed. And my company boss will reactivate my sss contribution. Thanks and God bless.

    ReplyDelete
  52. Wasted my time trying to reach SSS via the contact numbers given on this blog. What kind of customer service this goverment agency has. Grrrrrrr

    ReplyDelete
  53. hello, mam ask ko lng po pag hindi nakuha yung id , maaari po bang sa main nlng kunin ?

    ReplyDelete
  54. hello, mam ask ko lng po pag hindi nakuha yung id , maaari po bang sa main nlng kunin ?

    ReplyDelete
  55. good day po , ask ko lng po , pag hindi po ba nakuha yung id dun sa address na pinadalahan ,maaari po bang sa main nlng po kunin ?

    ReplyDelete
  56. Hi michelle pantoja, if it was just delivered today or yesterday or a few days ago, try catching up with your ID at your local post office. Maybe it's still there, and was not yet returned. Then if already returned, ask the postman if they returned it to Diliman SSS or to the nearest SSS branch. The last time I heard, the local post office usually returns unclaimed SSS IDs to the local SSS branch (SSS branch nearest the local post office), then after a month that the IDs are not yet claimed, they are returned to SSS Diliman. Bring your IDs and your acknowledgment stub, or date of application.

    ReplyDelete
  57. Maribeth D7/4/15, 6:21 PM

    Hi sss
    May 16 po nlmn ko po n buntis po ako. After po ng 2 weeks kaylangan po ako raspahin, hindi n po ako nkpag file ng mat 1 ko dahil po bkasyon po ang school. Ngyon po july 3 1 month n po ako. May makukuha p po b ako n meternity benefits sa sss kung aayucn po nmin ngyon salamat ko

    ReplyDelete
  58. QUESTION from Maribeth D Jul 4, 2015
    Hi SSS, May 16 I realized I'm pregnant. After 2 weeks I needed to have D&C, I wasn't able to file mat 1 because the school was on vacation. This july 3, it's already 1 month. Can I claim for maternity benefits from sss if I fix my documents? Thanks
    ANSWER:
    Hi Maribeth, to qualify, if you had your D&C in June, you should have paid 3 contributions or more within Jan to Dec 2014. If you had D&C, you should have your D&C report and histopathology report. About MAT1, when you file your MAT2 documents, you can attach to filled-up-MAT1 your letter to SSS explaining that you were about to file your MAT1 when you had to have a D&C.

    ReplyDelete
  59. HI

    Tanong lang po ako, pwde po ba ako mag palit ng signature ko sa SSS?
    Im still using form E1, soonest response most appreciated thanks.

    ReplyDelete
  60. HI

    Good day

    Tanong ko lang po if kung pwde po ba mag palit ng signature ng SS ko?
    Im still using E1 form.
    soonest response will be most appreciated

    ReplyDelete
    Replies
    1. Hi can i get sss id 1 day process??

      Delete
  61. Hi, I had a personal loan before I left the country and I want to settle it along with proceeding with my monthly contribution. Please advise. Thank you I'm currently in Dubai

    ReplyDelete
  62. Application ineligible for the following reason/s:
    * Loan balance is greater than 50% of the total Principal. Outstanding Loan balance : 5,000.00 should be less than or equal to 2,500.00

    pag nabayd ko po ung 2500 or 3000 pwd nko mag 2nd loan?

    ReplyDelete
  63. Hi
    Ngfile poh aq ng mat1 ng may 27 2015 tpos ng araw dn un tnatakan ng sss ng recieve.ang problema q poh d q poh nlagay un name ng employer q kc ntapos n poh contract q ng may 11 2015.pero 31 months dn poh aq s knla..mtetrace pah dn poh ba ng sss n my employer aq or ilalagay nla dun n self employed aq kc wla fill up ung employer s mat 1.or klangan q pang ipasign s dati q agency ung mat 1 q at ipaedit s sss ang dati qng pnasa n form. ang due q poh ay sept.25 2015..sna mtulungan nyo q ..mAraming salamat po...

    ReplyDelete
  64. Hi
    Ngfile poh aq ng mat1 ng may 27 2015 tpos ng araw dn un tnatakan ng sss ng recieve.ang problema q poh d q poh nlagay un name ng employer q kc ntapos n poh contract q ng may 11 2015.pero 31 months dn poh aq s knla..mtetrace pah dn poh ba ng sss n my employer aq or ilalagay nla dun n self employed aq kc wla fill up ung employer s mat 1.or klangan q pang ipasign s dati q agency ung mat 1 q at ipaedit s sss ang dati qng pnasa n form. ang due q poh ay sept.25 2015..sna mtulungan nyo q ..mAraming salamat po...

    ReplyDelete
  65. Hi
    Ngfile poh aq ng mat 1 q ng may 27 2015 at ng araw dn un tnatakan ng sss n recieve ung mat 1 q..ang problema q poh d q nlagay ung dati qng employer.ntpos n poh ang contract q s knla ng may 11 2015..bale nka31 months dn aq s agency ok lng poh bah n d q nfill up ung employer matetrace poh b un ng sss or ang ilalagay nla ay self employed..ang due q poh ay sept.25 2015.klangan q poh bng bumalik s agency q pra ipasign ung form q pra maedit ng sss un..sna poh msagot nyo ang ktanungan q..maraming slamat..

    ReplyDelete
  66. hi, is this number still working? i want to ask why loan payments are not posted online.

    ReplyDelete
  67. hi ask q lng po.. 1 month po b tlaga bago mkuha ang maternity reimbursement?

    thank you

    ReplyDelete
    Replies
    1. Reimbursement? that means you're employed. Your employer will give it you after your benefit has been credited to their account (if they joined the SMB program). If not, the check would be delivered to your office within a month or more.

      Delete
  68. Hi mam can you check loan payment of our employee because we pay it monthly but still payment are not yet posted on the system and we don't received any notice for unposted loans. His sss no is.04-2798546-5. Hope you can provide us information regarding this concern.

    Thank you.

    Julie

    ReplyDelete
  69. Hello po,

    I checked Sss online na meron na po ako check number para sa mat reimbursement ko, ask komlang if Pwede ko kuhanin directly yung check sa sss and if pwede saang branch po? Thank you

    ReplyDelete
  70. GOOD morning ask lang po if ilang months pa po ma tanggap ang sss maternity poh

    ReplyDelete
  71. Hi JK,

    I would like to ask the difference of SSS sickness benefit vs SSS EC claims.
    If you avail sickness benefit you cannot avail the EC claims? If the company already gave a sickness allowance to the crew. Is he qualified again to avail SSS sickness benefit?

    ReplyDelete
    Replies
    1. About regular SSS sickness benefit and EC sickness benefit:
      They are different. You can file for both benefits. But to qualify for EC, the sickness must be because of work, or the injury or accident must be in the workplace or while doing employment. Ask for EC forms from your HR or from SSS or download from sss.gov.ph.
      For most companies, the sickness benefit given by the company is the one given by SSS, meaning the company pays the benefit via payroll, but it will apply for reimbursement from SSS.

      Delete
  72. Hi! I would like to ask if pwede ba talagang magpick up ng loan check sa main office ng SSS? As per someone from our office, na-pick up daw ng dating representative ang cheke nila sa main office

    ReplyDelete
    Replies
    1. About loan check pick-up at Main SSS Office:
      Sorry I don't know if that practice is still being done. What they usually do is bring all checks to the postal office for delivery to home addresses via registered mail.

      Delete
  73. About loan check pick-up by a company's representative at Main SSS Office:
    Sorry I don't know if that practice is still being done. The SOP is for SSS to bring all check envelopes to the postal office for delivery to home addresses via registered mail.

    ReplyDelete
  74. good day san po bang post office unang dndala ang salary check para sa voluntary member..last sept 30 my sss check generated till now wala pa din sa post office nmin sa pagsanjan laguna...

    ReplyDelete
  75. Hi,

    Good afternoon. Bakit po everytime mag lolog in ako, account is locked. How to unlocked po. Pag tumawag naman po sa sss number always busy. are there other options.

    Thanks.

    MAY

    ReplyDelete
  76. bakit po di dumating ang pension ng nanay ko for the month of october 2015 saan po pwede mag inquire can you give me land line or globe number? thank you

    ReplyDelete
  77. Hi po i just want to regarding sa salary loan ko last thur.oct.15. On the same day right after maencode. Yun detailsng loan ko sa system nggenerate na cla ng check no. At date pati amount. Ang tanong ko lng po ay kung pwde n kyq mqkuha ng liason officer nmin yun check kc ngppunta sya every tues .

    ReplyDelete
  78. i want to know if i am already eligible to file for a loan.. all i have is my sss id num. i also forgot my log.ins

    ReplyDelete
  79. jennifer to-ong10/21/15, 5:37 AM

    pano ko po malalaman kung pwede na ako mg loan. nakalimutan ko log.in ko.. sss id num lang mern ako

    ReplyDelete
  80. SSS lines 9206446 - 55 these numbers is a joke. Tried to call 920-6401 she told me to call 9206446 - 55. I ask her are those numbers valid cause it does not ring. She said yes just call those numbers. SSS nga nman. #pahirapan #problema #forever

    ReplyDelete
  81. Good day.. Nakalimutan ko na po Username at password ko na niregister ko sa SSS online service.. Paano ko po ma reset or paano po gagawin para magkaregister po ako ulit ng bago.. salamat po

    ReplyDelete
  82. unable to log-in in online to our company account

    ReplyDelete
  83. hi, ask lang po ako. aside po sa request letter and birth month nang isang member sa SSS, ano pa po bang kailangang e comply para mabigyan nang print-out? Hindi kasi nagbibigay nang print-out ang SSS Ozamiz Branch nyo.

    ReplyDelete
  84. i tried to apply for my sss number online but their website is not responding properly.. i was only given a transaction number thru my registered email.. i wonder when or how will i get my sss number? i need my sss number for pre-employment requirements

    ReplyDelete
  85. Hi gs2 ko po kc maging self employed pero my SSS no. Nko ang surname na gamit ko sa pag ka dlaga pero dun sa business permit ko ang gamit ko sa asawa ko pde po ba Hindi ko na palitan ang apelyido ko

    ReplyDelete
  86. About change of surname and registering as self-employed: You need to change your surname. Visit SSS with your ID and marriage cert (orig and xerox), and business permit, and fill up E4 form. Submit your E4 and your marriage cert.
    After getting approval for your change of surname, fill up RS1 using your married name, then submit your RS1 together with your business permit (orig and xerox). After RS1 approval, you can start paying your contributions.

    ReplyDelete
  87. Good day, i would like to comment lang po yung sss cashier na babae tagaytay city branch, I don't know her name pero isa lang naman ang cashier na babae don, napakasungit at suplada, every time na magbabayad ako for contributions simangot ang sinasalubong nya, bakit naman po ganon, ganon ba ang customer service nila? And magagalit agad sya kapag hindi pantay ang sulat, hello? Ang pangit ng forms, di yon kasalanan ng nagsusulat kase ang form is carbonless tapos kapag sinusulatan sya hindi pantay sa next page, at sana sabihan nya ng maayos ang payor para naman kaming pulubi kung itreat nya, sana makarating sa HR kase hindi po talaga sya patas, we waited for long lines, abutan na kami ng gutom tapos ganon sasalubong sayo. "SSS Tagaytay city branch"

    ReplyDelete
  88. Pwede po malaman facebook page ng sss?

    ReplyDelete
  89. Good day!

    Upon registering online at SSS, your system replied this details "Member is not a member of the reporting employers based on SSS records." Does it mean our company did not paying our SSS contribution to your agency? We need your immediate response regarding this matter.

    ReplyDelete
  90. i just filed loan application and it was submitted last week , Monday and upon checking on it's status online, it says check generated, what does it mean?

    ReplyDelete
  91. hi i filed my loan last Monday and checking it online today, it says Check generated, what does it mean. Will it be okay to check this today on post office

    ReplyDelete
  92. hi po, my loan status is check generated na po today , anu po ibig sabihin nun

    ReplyDelete
  93. Walang namang sumasagot diyan sa mga binigay mong number huwebes ngayon at kanina pa akong alas 2 nag da dial, alas 3 medya na wala pa ring sumasagot, nauubos lang ang ring ng telephone. Useless, nasayang lang oras ko sa ka da dial.

    ReplyDelete
  94. Hi SSS,

    I have problem with my SSS online account, I cannot access it anymore. I already sent mail to member_relations@sss.gov.ph, but I didn't receive any reply. please help me with this. thanks

    ReplyDelete
  95. ASK KO LANG REGARDING SA MEDICAL REIMBURSEMENT KO KASI 7 MONTHS NA WALA PARIN AKONG NATATANGAP..

    ReplyDelete
  96. why is it that my loan payments not posted yet on my acct at MY SSS???

    ReplyDelete
    Replies
    1. bakit ayaw kayong mag print out ng contribution kng hindi birthdar sss R10

      Delete
  97. Hi, ask KO Lang po f my bayad po ano dpat Gawin sa SSS ko dil Lumabas po my SR. Po sya. Pro ung mga iba ID KO kc wala nmn SR. D tuloy Ako makapagkuha ng SSS ID o makapagloan.

    ReplyDelete
  98. Im applying for sss pension the office here said i have no manual how can I acquire this my sss no. 0904200375 I have copy of my remittance but the will not honor they wait the copy from head office. Im from koronadal, south cotabato

    ReplyDelete
  99. Im applying for sss pension the office here said i have no manual how can I acquire this my sss no. 0904200375 I have copy of my remittance but the will not honor they wait the copy from head office. Im from koronadal, south cotabato

    ReplyDelete
  100. Hello, bakit bawal magfollow up ng sss retirement claim thru phone sa sss dasma? Ano pang gamit gamit ng hotline number nila kung di pwedeng magfollow up ang sss member sa kanila? Ang father ko po kasi ay nasa Mindanao na. And ang huling personal follow - up nya is nung May 2016 sa SSS Main Office sa Manila pa.

    ReplyDelete
  101. Follow-up for SSS retirement claim
    Hi Czarina, it's not right, but maybe they're not answering phone calls because they have nothing good to say, meaning your father's pension claim is not yet processed. If your father worked from 1985 to 1989, it's most likely that his contributions for these years have not yet been manually encoded, so they're waiting. There's a group encoding these years' contributions from huge piles of old smelly dusty archives. These years' digitized files were reportedly lost during an IT transition.

    ReplyDelete
  102. How can i reset my sss.account?if i forgot my user id and password?

    ReplyDelete
  103. Hi 1,760 ang monthly contribution ko gusto ko lang malaman kung magkano ang monthly pension ko at kung puedi ba akong mag lumpsum at magkano

    ReplyDelete
  104. Good day sir/maam, gusto ko lang po sana itanong kung ano dapat gawin ng father in law ko kasi ang birthday nya na nakarecord sa SSS ay August 19, 1956 pero ang tlagang birthday nya ay October 19, 1956 with supporting papers. Paano po itatama? Hoping for your response. Tnx

    ReplyDelete
  105. Good day sir/maam, gusto ko lang po sana itanong kung ano dapat gawin ng father in law ko kasi ang birthday nya na nakarecord sa SSS ay August 19, 1956 pero ang tlagang birthday nya ay October 19, 1956 with supporting papers. Paano po itatama? Hoping for your response. Tnx

    ReplyDelete
  106. Good day sir/maam, gusto ko lang po sana itanong kung ano dapat gawin ng father in law ko kasi ang birthday nya na nakarecord sa SSS ay August 19, 1956 pero ang tlagang birthday nya ay October 19, 1956 with supporting papers. Paano po itatama? Hoping for your response. Tnx

    ReplyDelete
  107. Hi. Saan po ba ako pwede mag follow up re. my loan payments. Naihulog po kasi ng employer ko sa year 2013 yung loan payments ko for year 2015. 1 month pa ako nag pa transfer kaso hanggang ngayon di pa nai tatransfer yung loan payments ko for 2015. Pano po kaya ako makakapag follow-up? or kailangan ko uli gumawa ng letter para sa transfer?

    ReplyDelete
  108. Hi! I already filed my sickness on January 2016 but up to now June 2016 my employer wont receive yet the money. What should i do???

    ReplyDelete
    Replies
    1. sickness benefit,
      you can go to your SSS branch with your ID and ask. Or you can Enroll in SSS online service and check your sickness benefit claim status.

      Delete
  109. Meron ba vacation leave benefit sa SSS?

    ReplyDelete
  110. Hi, may i ask po if you can check the SSS number of Mr. Ruben Luna Otilla?

    ReplyDelete
  111. hi, i applied for replacement id last january 6, 2016 it cost 300+++, they said that my id will be deliver after 3 months.. how come that it's almost 6months NO ID HAS BEEN DELIVER?? I neeDED IT BADLY... Mae Dabu here need your response pleaseee

    ReplyDelete
  112. hi, i applied for replacement id last january 6, 2016 it cost 300+++, they said that my id will be deliver after 3 months.. how come that it's almost 6months NO ID HAS BEEN DELIVER?? I neeDED IT BADLY... Mae Dabu here need your response pleaseee

    ReplyDelete
  113. Gud pm pu, matagal na pu aku pabalik balik sa SSS URDANETA BRANCH,about pu sa posting ng contribution of payment ku at sa date of coverage nya, nagbayad aku ng underpayment ku nung january 11,2016 and then wait daw pu aku ng proper posting nya,until now hindi prin pu nababago ung binayaran ku na underpayment,sabi nla ang SSS TARLAC MAIN BRANCH dw pu ang magpopost nun,tumawag aku tarlac sabi sakin ang URDANETA ang mag follow up,pabalik balik na pu aku until now wla pring pagbabago,isa pu aku OFW at kelangan ku pu kc mah apply ng UMID ID kc requirement pu un sa agency ku,hindi pu aku mka apply ng UMID ID kc d pa pu nababago ung date of coverage ng payment of contribution ku,kc pu paalis nrin pu aku ng ibang bansa,sana pu bigyan ng aksyon ito..salamat pu..

    ReplyDelete
  114. Ask ko lng po, n-grant kc loan ko June 16,2016, til now wala pa po ung cheque..can you tell, what is the status of delivery?

    ReplyDelete
  115. Ask ko lng po, n-grant kc loan ko June 16,2016, til now wala pa po ung cheque..can you tell, what is the status of delivery?

    ReplyDelete
  116. Ang hirap kumontak sa hotline numbers nyo!!😞

    ReplyDelete
  117. Hi I already called you hotline numbers from 46 to 55 yet no one of you cs agent answered me. I wasted almost 2hours of my time to call you. However I am still hoping that by this message you will at least help me with my problem. I am waiting for my sss I'd to arrived its been 4months already unfortunately I am still waiting for it. Can you pls update me what happened?

    ReplyDelete
  118. Good day!

    I just want to follow up my application for UMID ID card. I already applied it last year December 14, 2015 to be exact but until now I haven't yet received the ID. I already called the CS for so many times to follow up but nothing happens.

    Please update me whenever you read my message. Thank you.

    ReplyDelete
  119. Good day!

    I just want to follow up my application for UMID ID card. I already applied it last year December 14, 2015 to be exact but until now I haven't yet received the ID. I already called the CS for so many times to follow up but nothing happens.

    Please update me whenever you read my message. Thank you.

    ReplyDelete
  120. Good day!

    I just want to know how long will it take for SSS to reimburse My Maternity Benefits to my previous employer? I resigned few months after giving birth at Outback Steakhouse (OBS Restaurant Phils. Corp.). It's almost 2 months already since I passed my child's NSO Birth Certificate to them. Still, I can't get my clearance and my last pay coz of that. Thanks and looking forward for your response.

    -Roxan Maggay

    ReplyDelete
  121. Good day!

    I just want to know how long will it take for SSS to reimburse My Maternity Benefits to my previous employer? I resigned few months after giving birth at Outback Steakhouse (OBS Restaurant Phils. Corp.). It's almost 2 months already since I passed my child's NSO Birth Certificate to them. Still, I can't get my clearance and my last pay coz of that. Thanks and looking forward for your response.

    -Roxan Maggay

    ReplyDelete
  122. hello i've been trying to sign up in the online account for 15 minutes and it looks like the website is down can you fix it pls

    ReplyDelete
  123. Hello Ive been signing to sss online account for almost 20 minutes waht happen to the website?

    ReplyDelete
  124. Good Service! nag chat ako noong gabi....may sagot na kinabukasan

    ReplyDelete
  125. Ask ko lang po ilang months po intayin yung release nang sss i.d po kasi nag palit ako nang i.d gawa nang address nung february pa po un hanggang ngayon wala pa yung i.d

    ReplyDelete
  126. please help me ..
    ang akong password sa sss online kay nakalimot ko . nya ako ge reset sa ako email kay d napud maopen akong yahoo id nya d nako ka register
    ug balik sa ss. online. please help.

    ReplyDelete
  127. Hi po.. pwde po itanung pano ko maoopen ung registration ko online? Nakalimutan ko po kasi ung user ID at hndi ko na po mabuksan ung email ko.. hndi po tuloy ako mkpagcheck ng contribution online

    ReplyDelete
  128. good am po, ask ko lang kung bakit wala pa un UMfId Id ko , noon November pa Capture hangang naun wala pa un ID ko

    ReplyDelete
  129. hi gud morning po pno po mkpaglogin sa my sss online nd po mkregister dhil wla portion n my sign up membership nagonline po ako ngaun dhil ung loan ko po sa company nmin i bumlik pno po b mkregister pls reply po asap tnx po RT

    ReplyDelete
  130. wait ko answer nyo tnx po

    ReplyDelete
  131. HOW COME ALL PHONE NUMBER NG SSS CANNOT BE REACH NAG PAPATAWA PO BA KAYU, 10 PHONE NO. CANNOT BE REACH I JUST NEED TO ASK FOR SMALL INFO

    ReplyDelete
  132. WALA MA CONTACT SA LAHAT NG PHONE NUMBER SSS

    ReplyDelete
  133. good day!

    Gaano po ba ang length ng days bago ma received ang check or voucher. in my case nasa akin na ang kapilas na nareceived ng SSS. since July 8,2016 pa. Paano ko malaman na binigay na nila sa company ko. Ung company ko naman naghihintay din.

    Salamat,
    Arlene

    ReplyDelete
  134. ilang days ho ba narerelease ang check. in my case narecieve na ng SSS office ang form ko since July 08,2016 at nasa akin na ang kapilas nito. Nag hihintay lamang ako ng check nito. Malapit ng mag 2 weeks.



    Salamat

    ReplyDelete
  135. Ask ko lng po matagal po bang pirmahan any cheke kcie po NASA amin na po ung stab.sa taguig branch po ng nanay ko nilalakad ung lamsam ng lola ko palagi pung sinasvie malapit nadaw ilang beses na matanda na po ang nnay ko para pabalikbalikin nila gusto ko lng po sna magbigay ng iksaktong arw Kung kailan po tlga ibibigay. swan po kya ako maaring dumulog ty po.

    ReplyDelete
  136. $$$ GENUINE LOAN WITH LOW INTEREST RATE APPLY $$$
    Do you need finance to start up your own business or expand your business, Do you need funds to pay off your debt? We give out loan to interested individuals and company's who are seeking loan with good faith. Are you seriously in need of an urgent loan contact us.

    Email: shadiraaliuloancompany1@gmail.com
    Phone No: +919873186890

    ReplyDelete
  137. Wlang kwentang sss hotline, laging busy

    ReplyDelete
  138. Hi,

    Good morning.

    I emailed your desk just now as provided on this site.
    But before I do that I called, however it asks for SSS number.
    Which sadly I can't provide. Due to the SSS details that I'm inquiring is for my uncle and he no longer remember his SSS number.

    Ito din po ang gusto nyang malaman ang SSS number nya at contribution. According to him his last contribution is on 2001.

    Thanks po :)

    ReplyDelete
  139. mam pwedi po ba dito mag follow up regarding sa SSS SALARY LOAN ko? EMPLOYER main office ko po is in DAVAO CITY. Sabi kasi nang HR namin is wla daw hold c SSS DAVAO regarding sa checki nang loan ko,. pwedi po ba dyan sa MANILA mag follow up ako? kasi Manila daw ang mag issue sa check ko.

    ReplyDelete
  140. Hi, I cant reach the number that is posted on your website. Just wanted to ask my UMID.

    ReplyDelete
  141. IRITATED :

    hi po ... wla po b kau landline n isa, dlawa at hanggang limang ring po ay may sasagot na ???? please kindy double check & accomodate you're all customer .. wer not calling u sss f they not very important ...

    please .......... have ur attention SSS

    ReplyDelete
  142. ang bagal ng services nyo through online. Sana maayos nyo yung website nyo.nag register ako through online ayaw naman mag continue nung registral system nyo. salamat

    ReplyDelete
  143. Hello..
    Tanong ko lang po mgfile po sana ako ng maternity benefits.. qualified naman po ako at bngyan na po ako ng form at list of requirements ang problem po ayaw na po kasi ako bgyan ng dati kong employer ng requirments..my ibang paraan pa pi ba para makpg loan ako.salamat :)

    ReplyDelete
  144. Hello..
    Tanong ko lang po mgfile po sana ako ng maternity benefits.. qualified naman po ako at bngyan na po ako ng form at list of requirements ang problem po ayaw na po kasi ako bgyan ng dati kong employer ng requirments..my ibang paraan pa pi ba para makpg loan ako.salamat :)

    ReplyDelete
  145. Yung employer po namin customs broker lahat po nang empleyado nila walang sss san po pwedeng mag report wala din po cyang philhealth,tin number

    ReplyDelete
  146. Gusto ko pong mag file ng complaint re my employer is J.C. Eusebio Development Corp. an owner and developer of Beatriz Memorial Garden ay hindi po nakarehistro sa SSS.

    Binabawasan po kami ng SSS,Philhealth at Pag-ibig Contribution pero po in a voluntary and self employed. Meron pong share ang employer namin bilang tulong sa paghuhulog.

    Ito po ba ay bawal. May batas po ba tayo para dito. Paano po ako mag pa pafile ng complaint. Dahil po ako po ay nagkasakit subalit hindi po ako naka avail ng sickness benefit dahil ang employer ko po ay hindi registred sa SSS.
    Tanong ko rin po pwede po ba ako mag file ng complaint sa DOLE. kasi po 3 lang po kami empleyado dito sa Beatriz Memorial Garden. Dahil po sa hindi po pagbabayad ng overtime ko, sobrang oras po ang pagtatrabaho sa night shift employees namin from 5pm to 8am sa halagang 250 at 200 pesos po.
    Please advice. thanks.

    ReplyDelete
  147. Gusto ko pong mag file ng complaint re my employer is J.C. Eusebio Development Corp. an owner and developer of Beatriz Memorial Garden ay hindi po nakarehistro sa SSS.

    Binabawasan po kami ng SSS,Philhealth at Pag-ibig Contribution pero po in a voluntary and self employed. Meron pong share ang employer namin bilang tulong sa paghuhulog.

    Ito po ba ay bawal. May batas po ba tayo para dito. Paano po ako mag pa pafile ng complaint. Dahil po ako po ay nagkasakit subalit hindi po ako naka avail ng sickness benefit dahil ang employer ko po ay hindi registred sa SSS.
    Tanong ko rin po pwede po ba ako mag file ng complaint sa DOLE. kasi po 3 lang po kami empleyado dito sa Beatriz Memorial Garden. Dahil po sa hindi po pagbabayad ng overtime ko, sobrang oras po ang pagtatrabaho sa night shift employees namin from 5pm to 8am sa halagang 250 at 200 pesos po.
    Please advice. thanks.
    Sender: Shiela Marie Dayao

    ReplyDelete
  148. I'm very disappointed to SSS, I filed my salary Loan last July 25, 2016. But Until now check is still on mailing department. Unlike before the following day mayron na agad check number.. kasi naman pala nagka problem sa printing ng check..at na print na, pero pahirapan pa kumuha ng check.. hindi pa agad irelease yung iba via air mail.. kahit anung pakiusap sa mga empleyado ng sss sa mailing dept. wala silang pakialam. mukha atang sanay na sila makarinig ng salitang hindi magaganda, pinahihirapan pa mga tao makuha sariling cheke?

    ReplyDelete
  149. james aron o aviso8/6/16, 12:41 AM

    Good Day,

    I want to know as I cannot view the contributions given by the company so as the balance of my loan.

    I sent an email as well to sss concerning this however no feedback was still sent.

    Thanks,
    Aron

    ReplyDelete
  150. Hi SSS Team,
    Good Afternoon!
    Please help to unlocked my SSS online account I already sent the details needed on this email add. member_relations@sss.gov.ph
    user ID:
    password.
    SSS no.
    name:
    birth date:
    birth place:
    gender:
    address:

    ReplyDelete
  151. Good P.M.! Im Gines P. Canaceli, ask ko lang po paano ma view at ma print ang soa ng loan ko? Thank You!

    ReplyDelete
  152. i called several times to all of your trunk line from 920-6446 to 55 but all lines were busy. I called one of your office and they told me that cust service is one is to one only, meaning only one customer per line only....which is very crazy.................................

    ReplyDelete
  153. hi. My mother had worked in a garments before when she was single.. SSS was deducted in her salary, she has the old SSS ID, i wanted her to have the UMID ID, so I encouraged her to apply for it. We had been waiting for it to be delivered a in our house for a few weeks now. Our problem is, we discovered that aside from her initial deposit when she opened her SSS, there is no other contribution,. The said garment factory was owned by some Chinese and when the owner died it was passed on to the son and then it eventually shut down.. That was years ago.. My mom was advised to file a case but she told me it will just cause us money.. She is a housewife but she also receive some sewing/ tailoring works.. She wanted to pay for her contribution as a self-employed but I know what she earned isn't even enough for our household expenses so I wanted to pay for her instead. She is already 50 and she was advised that she hadn't paid for so long that she has to pay at least 330 pesos.. Can I pay higher, say 550 a month? Her sss no ends in 0 and its already 9th of August, I wanted to ask if how many more months in 2016 can I pay?? Can I pay January 2016? Thanks

    ReplyDelete
    Replies
    1. Hi Mamita, the new policy on contribution amount says that any member younger than 55 can choose any amount to contribute, pero dahil nag-advise ang SSS sa inyo, sige mag-umpisa ka ng 300 pesos, then increase to 385, then to 440, 495 and 550 -- puedeng from month to month or quarter to quarter ang pag-increase mo. Para mabayaran mo ang July, you need to pay the July to Sep quarter in one payment (330 each, so 990). You're no longer allowed to pay for Jan to June; there are payment deadlines.

      Delete
  154. Good Day!

    May I ask your assistance for my Salary Loan payment thru LBC (Robinsons Forum Branch). More than a week now, when i went to LBC to pay for my salary loan. As confirmed to LBC, the payment for my salary loan has successfully recorded on their side. So, I want to know the reason why my payment has not yet been posted on your website. Usually it takes 2-3 days after the payment has been made. I'm also trying to call on your hotline but the line is always busy (920-6446 to 55).

    Please help me on this, I already sent an email to your support (member_relations@sss.gov.ph) last August 18, 2016 @ 11 am and until now no response to my email. Thank you!

    - Kenneth Jorge M. Arbutante

    ReplyDelete
  155. Hi. I just wanna know if there's a way for me to get the receipt no./OTC of the last contribution I made for sss over the phone thru SSS cust serv, since it's required in registering sss acc for self employed. Kasi nawala ko na yung RS5 receipt. All hotline number you provided in this site were busy tapos. May sumagot nga, tinransfer naman ako sa number na ring lang nang ring.

    ReplyDelete
  156. Hello there gusto ko lng pong malaman kung ano po ang mga kailangan na documents para po ma refund ang contributions para po sa mga permanent resident na ng ibang bansa, salamat po

    ReplyDelete
  157. HI, we have applied for retirement account for my mother.
    now the person from SSS told us to wait for the amount to enter the savings account, we have registered last July 15. until now we have not received the pension.
    How long does this usually take?

    ReplyDelete
  158. walang kwenta ang call center ng SSS busy ever... di b na susunog ang line niyan sa sobrang bz... ang dami nga binigy na number 920-6446 to 55 wala naman mangyari busy lang lagi

    ReplyDelete
  159. hello ma'am/ sir, ive already receiving my disability claim which i applied last july 2013, SSS gave me only 38 months of pension. my last pension is thia aug.25, 2016.My condition remains the same when i applied. I suffered from stroke. Am i still qualified if i will applied again for disability claim?

    ReplyDelete
  160. Ask ko lang po anong number dapat tawagan para i-follow-up ang pag cancel ng na stale na check sa maternity reimbursement benefit. Hindi kasi ma apply ang replacement ng check hangga't hindi pa na cancel ang unang na issue na check. Salamat po.

    ReplyDelete