Updated February 27, 2013:
Now you can call SSS in the early evening, late evening, late night, midnight, or at dawn! The new SSS hotline is now a 24-hour call center service, from Monday to Friday.
The 24-hour SSS phone numbers are:
920-6446 to 55
Available from Monday to Friday, from 7 am to 7 pm the next day
I called SSS one night, when the previous 16-hour service was launched, and somebody picked my call immediately. The SSS customer service officer was obviously already tired, and was grumpy, but later on, she tried her best to sound pleasant.
To maximize the time with the SSS officer, be ready with your SSS number. The officer wants to be accurate with her answer, so she wants to access your SSS records before she gives a response.
Be ready also with your question. Your question should be clear. What do you really want to know? Before you call, write data, numbers or information so you can give correct data immediately.
You can also use other SSS communication systems for members' inquiries:
My.SSS at sss.gov.ph
Interactive Voice Responding System or Automated Telephone Service: 917-7777
SSS Phone Nos: 920-6446 to 55, 920-6401, Monday to Friday, 8 am to 5 pm
Automated Phone Services for:
Metro Manila -- 917-7777
Baguio -- 446-5902
Tarlac -- 982-8739
San Pablo -- 562-9289
Naga -- 472-9795 and 472-8842
Cebu -- 234-2053
Davao -- 227-7273
Zamboanga -- 992-2014
Nationwide: Globelines subscribers can call 917-7777 toll-free
Note: The SSS hotline is closed on Saturdays, Sundays and holidays.